If, for any reason, you feel that the book does not serve you after giving it an honest try, you may request a full refund within 60 days of your purchase.
No lengthy explanation or justification is required.
To be eligible for a refund:
Your refund request must be submitted within 60 days of the original purchase date.
The request must be made by the original purchaser
You may be asked to provide your order number and the email address used when making the purchase
No specific reason for requesting a refund is required, although we welcome any feedback you would like to share.
Requests submitted more than 60 days after the original purchase date may not be eligible for a refund.
To request a refund, please contact us at:
Please include:
Your full name
Your order number, if available
The email address used to make your purchase
We recommend using "Refund Request" as the subject line so that we can identify and process your request as quickly as possible.
Once an eligible refund request has been received and approved, we will process the refund back to the original payment method used for the purchase.
Although refunds are processed by us promptly, it may take approximately 5 to 10 business days for the funds to appear in your account depending on your bank, card issuer, payment provider, and location.
Faith and Fiqh is not responsible for processing delays caused by banks, card issuers, or third-party payment providers.
As stated in our 60-day money-back guarantee, if you receive a refund for When Hands Are Raised, you may continue to keep access to the digital du'a book.
You will not be required to delete previously downloaded copies solely because a refund has been issued.
Approved refunds apply to the purchase price paid for When Hands Are Raised.
Any additional costs that may have been charged independently by your bank, card provider, payment processor, or currency conversion provider may not be refundable by Faith and Fiqh.
When Hands Are Raised is a digital product and is made available electronically after purchase.
Because there is no physical product to return, eligible refunds will be handled according to the terms of this Refund Policy and our 60-day money-back guarantee.
Our refund guarantee is provided in good faith to allow customers to purchase with confidence.
Faith and Fiqh reserves the right to refuse refund requests where there is evidence of fraud, payment abuse, repeated misuse of the refund policy, chargeback abuse, or other activity intended to
improperly obtain our products or services.
Nothing in this section limits any rights you may have under applicable consumer protection laws.
Faith and Fiqh reserves the right to update or modify this Refund Policy from time to time.
Any changes will become effective when the revised policy is published on our website.
Changes to this policy will not remove any refund rights that applied to an eligible purchase under the terms presented at the time of that purchase where prohibited by applicable law.
10. Contact Us
Faith and Fiqh is a trading name of No Filter Media Ltd, registered in England and Wales at 116 Lloyd Street, Sheffield, S4 8JD
Company Number: 12587125
Email: [email protected]